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Scams

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Don’t let a scammer steal your retirement.

About scams

What to look out for

Pension scammers target pots of all sizes. The average victim loses £91,000.

Scams can look very convincing, with professional websites, fake testimonials and official-looking materials.

Steps to avoid scams

Helpful hints

Protect yourself by following these four simple steps, recommended by the Financial Conduct Authority (FCA) and The Pensions Regulator.

  1. 01.

    Reject unexpected offers

     

    • If you’re contacted out of the blue about your pension, it’s likely a scam.
    • Cold calling about pensions is illegal.
    • Be wary of free pension reviews from firms you don’t know.
  2. 02.

    Check who you’re dealing with

     

    • Use the FCA ScamSmart tool and the FCA Register to check if a firm is authorised.
    • Confirm they can give pension advice by calling the FCA Consumer Helpline: 0800 111 6768.
    • If you use an unauthorised firm, you won’t be covered by compensation schemes.
  3. 03.

    Don’t be rushed or pressured

     

    • Take your time and do your checks.
    • Walk away from 'too good to miss' offers.
  4. 04.

    Get impartial advice

     

    • Think carefully before changing your pension.
    • For transfers over £30,000 from a defined benefit (DB) scheme, you must get regulated financial advice.
    • Free, impartial help is available from MoneyHelper (The Pensions Advisory Service).

Report a suspected scam

Preventing future problems

If you suspect a scam, you should report it to help try and prevent it happening again:

  • Report to the FCA: online or 0800 111 6768
  • Report to Action Fraud: www.actionfraud.police.uk or 0300 123 2040